Involve yourself personally to drive change from within the industry
EcosystemsMost stories about building ecosystems are about the blue chip multinationals. Which makes it seem like this avenue of innovation can only be fostered if the company has a certain scale. That is hardly true, as is shown by German Versicherungskammer Group. The company is successfully building ecosystems that add value to their customers. Robert Heene, board member at Versicherungskammer Group explains how.
Versicherungskammer Group is based in Munich. The company offers a comprehensive portfolio of insurance solutions for the German market; a full-liner protecting both people and objects. The annual premium volume amounts to 8.1 billion euro. Robert Heene is responsible for customer and sales services. Furthermore, he is chairman of the advisory board of InsurTech Hub Munich (ITHM), one of DIA’s much valued partners.
So many very different definitions are being used. How would you define ‘ecosystems’?
Robert: “At Versicherungskammer Group we believe in prevention, that why we attach great importance to avoiding damage in the first place. We are always looking for innovations and digital ideas along the entire value chain to further enhance our products and services.
At its core, an ecosystem brings together all relevant partners that are contributing to the solution of a certain challenge for an industry, or even across industries. Mostly they focus on customer journey and how it can be optimized. We see that happen for the insurance and health sector for example. This summer pharmaceutical giant Roche entered a strategic collaboration with ITHM, to promote digital solutions that improve the day-to-day care of patients.”
Want to continue reading?
Sign up for our newsletter to read the full article and receive the latest news about innovation in insurance and Insurtech straight to your mailbox every week. Already signed up before?
- Join over 20,000 other insurance executives to receive the latest innovations in insurance
- Be the first to read our Insurtech editorials
- Stay tuned for the latest community news
- Get access to exclusive offers!
* required



