Top 5 on DIA TV
The new battlefront for insurers: Customer experience transformation
The Future Business Model: Business Networks, Industry Clouds connecting InsurTechs, Insurers and digital ecosystem
How to successfully build a new digital player without a master plan
How connected car data drives insurance innovation
Are you invisible to insurance buyers?
All presentations DIA Munich 2022
Everything from DIA Munich 2022, such as keynotes, vision briefs and show & tells!

As always our customary highlight reel after each event, this time featuring DIA Munich 2022!

Keynote presented by Winnie Wong, CEO & Executive Director of Avo & Asia Insurance, and Chairman of HKFI.

Keynote on women's health, presented by Charlotte Eterman-Buys and Raymond uit de Bulten from Philips.

Opening session of ITHM's NXT:Customer program: Next Frontier of customer-centricity for the insurance industry, hosted by Christian Gnam & Esther Prax

The third session of the ITHM NXT:Customer program presented by General Partner at IAG Firemark Ventures, Scott Gunther on the pathway to the NXT:Customer

The second session of the ITHM NXT:Customer program presented by the COO of wefox, David Stachon on perspectives of NXT:Customer

The fourth session of the ITHM NXT:Customer program presented by Country Manager Germany, Benelux & Nordics at Wakam, Radoslav Dikov on the transformation of the NXT:Customer Pathway

The fifth session of the ITHM NXT:Customer program presented by Marie Shiobara (Dai-Ichi Life) & Sam Fromson (YuLife) on the investment in the NXT:Customer Pathway

Simplicity at Scale: How the cloud enables business transformation
Online webinars
A collection of our online webinars hosted together with various thought leaders in the insurance and insurtech industry.

Insurance, Innovation, Disruption: Closing Europe's Cyber and Climate Protection Gaps

The Perfect Storm or the Perfect Opportunity? The Impact of Economic Turbulence on Insurance in 2023

What insurers can learn from the latest developments in smart screening

How to build a full digital insurance brand, in 10 months, from scratch

How insurer ERGO built their AI Factory to accelerate innovation
Reinventing Finance Podcast – in Collaboration with DIA
Reinventing Finance is a Podcast hosted by Tom van der Lubbe, Co-Founder of Viisi Mortgages, and Nikolaus Sühr, CEO and Co-Founder of KASKO. This Podcast is for anyone who is interested in the current developments of the Insurtech, Insurance, Fintech and Finance market.

Inas Nureldin, one of three founders & the Managing Director of Tomorrow, a social business that disrupts the banking industry.

Philippe Moulin, an expert in automotive research and development and CEO of telematics provider Drive Quant.

Ian Gutterman is the Founder and CEO of the Informed Group, Inc.

Toby Stubbington, Managing Director of Pier Insurance and Ticketplan.

Suleiman Sukkar is the Director of Business Development and Deployments at Socotra, a modern policy admin system provider.

Gilad Shai, founder of InsurTech LA, a community of entrepreneurs, investors, insurance professionals, developers, product managers and business strategists.

Rick Huckstep is the Founder of the Wiser Newsletter and has decades of experience in the insurance and finance industry as advisor and investor.

George Kesselman is Chief Commercial Officer of Zhong An Tech (ZA Tech). George explains what ZA does and how it is different from the other known digital players and insurers in Asia.

Andrew Rear, founder of Munich Re's Digital Partners - one of the pioneers for the involvement of the corporate insurance sector in InsurTechs. Now works as insurtech board director, investor and adviser to several companies globally.
New Business Models

Providing a dynamic risk intelligence and AI-based solution to help businesses reduce their cyber risk profile and exposure

The Four Post-Covid Trends Insurers Should Tap Into - Roger Peverelli

Powerful trends shaping the next wave of insurance and how insurers can innovate, lead and grow

How Big Pharma is Building an Ecosystem in Insurance and Insurtech

Offers a cloud-based insurance management platform, which enables embedded insurance solutions for the point-of-need

Protecting the digital lives of your insured customers

The Secrets of the Digital Giants - Fleur Dujardin, Jamie Hale, Steven Mendel

Embedded insurance: Why is it not breaking through and what does it take to let it grow?

Why Discovery Insure from South Africa is a notable exception to the limited commercial successes of telematics programs in motor insurers - Zaheer Alli
DIAmond Award Winners

Traffic Accident Prediction - Assessing, Informing and Avoiding Risk

Charles Bark about Hinounou: service to connect people with their loved ones far away, so seniors can be helped at home

AI-powered Health Data Platform helps insurers to better risk management, reduce operational cost reduction and increase revenues by remotely extracting health data with consent

No code platform for end-to-end automation of text- and document-heavy processes empowering insurers to build human-level AI skills they can integrate into existing bots or use to create “smart bots” from scratch

Risk Selection Analytics pre-computes a price for every risk prior to an underwriting, by combining population data, loss data and rating factors

Marc Mulder explains that FRISS score is understandable for everyone in the company to work with in order to fight fraud and claims

Improving people’s lives by sleeping with a robot

Insurance distribution platform that helps insurance intermediaries servicing their customers better and more efficiently through digital sales enablement and advanced data analytics

Olivier Jaillon tells about user-based insurance by La Parisienne Assurances
DIA InsurTainment
For all your Outside the Insurance Industry and Entertainment inspiration.

How mega trends drive innovation in insurance

AI and deep neural networks at the Rijksmuseum: revealing the secret life of centuries-old art - Prof. Robert Erdmann

The future of living and building: How the Maldives will go from climate refugees to climate innovators - Koen Olthuis

Homeless World Cup Foundation - Matt Williams

API for augmented news intelligence to transform unstructured news data into insights and predictive signals for new business opportunities and risk management

From Payer to Player! What customers really need

B2B finance and payments software creating more secure payment capabilities worldwide for enterprises of all sizes

InsurChat: Get to know the brightest minds in insurtech! Tom van den Brulle - Munich Re, Bertina Bus - The DIA Community, Steven Mendel - Bought by Many

What Insurers Can Learn from AFC Ajax
Home is Where the Heart is
For all your P&C Home presentations check this one out!

Identity theft prevention solutions to enhance Home insurance and Cyber insurance products

Platform to monitor flight insurance and makes payments directly to travelers pro-actively

The world´s only rental insurance based on people´s online reputation.

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

Grohe Sense Guard: a controller tracking and analysing all water usage

Smart Home as a Service platform, paving the way for new business models for insurers

Leanne Kemp, CEO and founder, addresses blockchain developments in the diamonds industry and links it to insurance

AI solution with geospatial analytics offering information to insurers on a specific property and its surroundings to improve efficiency, data quality and the customer experience

Digital asset vault and truly intelligent insurance products built on blockchain
Top Picks in Car and Telematics
Telematic solutions for car insurers

100% digital MGA providing commercial auto insurance for professional drivers

Digital product engine allowing partners to offer bespoke insurance products for a range of different use-cases and risks

Driving insights from a smart phone to reduce distracted driving and improve driving behavior

An application which allows the car owner to make a claim report within 5 minutes

Demonstrating a call centre engagement product combined with the EVA customer interaction engine from Deloitte

Learn more about the iúnigo auto insurance and the ecosystem

Delivering a superb customer experience with an ecosystem of accident prevention and car maintenance services

How Swiss Re and Daimler are Driving Innovation in Automotive Insurance

Platform to monitor flight insurance and makes payments directly to travelers pro-actively
Platform Perfection

Challenges in insurance

Digital Insurance Platform to play at the top of the digital game, step up to embedded and real-time connected insurance.

Game changing cloud-based eHealth solutions for people with chronic diseases.

Insurance based on blockchain for a transparent and tamper-proof processing system - reducing costs and enabling self-regulation

Providing a flexible and open insurance IT platform.

Open API platform solution to create, publish, and distribute products in real-time, while reducing workload on IT.

Open insurtech ecosystem B2B2C platform, for parametric and digital products based on blockchain.

An online car broker providing services in the competitive market of car insurance with touchpoints way beyond the sales transaction

Demonstrating a SaaS solution, which is a fully automated back-office platform for all life insurance products
Distribution in Digital Times

Digital-native B2B2C insurer (entirely focused on partnership business) offering white-labelled insurance solutions globally, backed by Swiss Re

How to innovate with a "digital when possible, always human" approach leveraging Insurance-in-a-Box

Enables insurers to transform their distribution and increase up-/cross-sell, with hyper-personalized insurance recommendations across channel

e-commerce platform enabling digital insurance sales and service without rebuilding existing core systems, e.g. enabling the fast launch of digital player nexible

Offers a cloud-based insurance management platform, which enables embedded insurance solutions for the point-of-need

Insurance distribution platform that helps insurance intermediaries servicing their customers better and more efficiently through digital sales enablement and advanced data analytics

Enabling underwriting with efficiency

Creating Better Insurance Products using OEM Data

End-to-end core platform for P&C products, no code and API driven, to add flexibility to insurance products and new business development
Experience Excellence
Deliver great customer experience with these companies!

End-to-end P&C insurance fraud analytics solutions powered by AI to enable safe digital transformation

Full service customer experience management.

The new look of sum.cumo Sapiens who provides PAS and digital products to the insurance industry accompanied by services reaching from consulting to performance marketing

What can insurance companies learn from Jaguar TCS Formula E racing?

Presenting M-TIBA, built on M-Pesa, the world’s leading mobile money service; connecting patients, providers and insurers

Reshaping customer experience by anticipating customer needs and bringing the human element and context to the digital space

Creating a 3D model with all detailed exterior measurements needed to estimate a claim, with only 8 photos of the exterior of the property

Online security products like identitity protection and internet security to complement any a personal insurance product

Omnichannel Instant Payments, turning every digital channel into a payment channel
All presentations of DIA Amsterdam 2022
A collection of all Show & Tell, Deep Dive, Keynote and Vision Brief presented at DIA Amsterdam 2022!

Highlight video - DIA Amsterdam 2022

Keynote Mark Klein - Corporations & start-ups: collaborating to conquer emerging technologies

How mega trends drive innovation in insurance

Future of insurance = AI + Intelligent Automation

The new battlefront for insurers: Customer experience transformation

“Boost or buzz – a perspective on the value of the insurtech sector” - Simon Kaesler & Christian Irlbeck

AI and deep neural networks at the Rijksmuseum: revealing the secret life of centuries-old art - Prof. Robert Erdmann

Insurance for the New Possible

End-to-end claims automation: three common mistakes to avoid
Best in Life and Health

Offers a global outpatient medical network to reduce claim costs and improve the customer journey for insurers in travel and expat health insurance

Automated Underwriting: Trustworthy decisions at point-of-sale backed by portfolio insights

Empower financial institutions to deliver goal-based investing with realistic and scenario-based asset liability management methods

Digital health and well-being SaaS company that collaborated with Health Management to help people change and maintain health habits

A platform to manage providers and users of health and biometrics data derived from wearable technologies to provide detailed insights in health and wellbeing

Offering Manoa, a digital therapeutic solution that supports people in managing high blood pressure and other risk factors to decrease the chances of cardiovascular diseases

Core solution that enables insurance distributors to build and distribute products without any code, and with record time to market

Offers digital engagement solutions for Life and Health Insurers to enhance customer experience and acquisition, and to improve underwriting through Health Risk Quantification

Data driven financial well-being
Cyber Solutions

Providing a dynamic risk intelligence and AI-based solution to help businesses reduce their cyber risk profile and exposure

A SaaS solution protecting your apps against fraud, attacks and data privacy violations

Cyber Insurtech Platform built to assist insurers and brokers to proactively monitor and mitigate Cyber Risk and respond to Cyber Claims and Ransomware

Embedded insurance: Why is it not breaking through and what does it take to let it grow?

Identity theft prevention solutions to enhance Home insurance and Cyber insurance products

AI based Force™ solution uncovering fraud for all life and non-life business

Empowers brokers to understand cybersecurity profiles and estimate financial loss from cyber attacks.

An innovative IT solution to improve and scale fraud detection.

What All People Want: A 4+ Star Experience