Top 5 on DIA TV
The new battlefront for insurers: Customer experience transformation
The Future Business Model: Business Networks, Industry Clouds connecting InsurTechs, Insurers and digital ecosystem
How to successfully build a new digital player without a master plan
How connected car data drives insurance innovation
Are you invisible to insurance buyers?
All presentations DIA Munich 2022
Everything from DIA Munich 2022, such as keynotes, vision briefs and show & tells!

As always our customary highlight reel after each event, this time featuring DIA Munich 2022!

Keynote presented by Winnie Wong, CEO & Executive Director of Avo & Asia Insurance, and Chairman of HKFI.

Keynote on women's health, presented by Charlotte Eterman-Buys and Raymond uit de Bulten from Philips.

Opening session of ITHM's NXT:Customer program: Next Frontier of customer-centricity for the insurance industry, hosted by Christian Gnam & Esther Prax

The third session of the ITHM NXT:Customer program presented by General Partner at IAG Firemark Ventures, Scott Gunther on the pathway to the NXT:Customer

The second session of the ITHM NXT:Customer program presented by the COO of wefox, David Stachon on perspectives of NXT:Customer

The fourth session of the ITHM NXT:Customer program presented by Country Manager Germany, Benelux & Nordics at Wakam, Radoslav Dikov on the transformation of the NXT:Customer Pathway

The fifth session of the ITHM NXT:Customer program presented by Marie Shiobara (Dai-Ichi Life) & Sam Fromson (YuLife) on the investment in the NXT:Customer Pathway

Simplicity at Scale: How the cloud enables business transformation
Online webinars
A collection of our online webinars hosted together with various thought leaders in the insurance and insurtech industry.

Insurance, Innovation, Disruption: Closing Europe's Cyber and Climate Protection Gaps

The Perfect Storm or the Perfect Opportunity? The Impact of Economic Turbulence on Insurance in 2023

What insurers can learn from the latest developments in smart screening

How to build a full digital insurance brand, in 10 months, from scratch

How insurer ERGO built their AI Factory to accelerate innovation
Reinventing Finance Podcast – in Collaboration with DIA
Reinventing Finance is a Podcast hosted by Tom van der Lubbe, Co-Founder of Viisi Mortgages, and Nikolaus Sühr, CEO and Co-Founder of KASKO. This Podcast is for anyone who is interested in the current developments of the Insurtech, Insurance, Fintech and Finance market.

Inas Nureldin, one of three founders & the Managing Director of Tomorrow, a social business that disrupts the banking industry.

Philippe Moulin, an expert in automotive research and development and CEO of telematics provider Drive Quant.

Ian Gutterman is the Founder and CEO of the Informed Group, Inc.

Toby Stubbington, Managing Director of Pier Insurance and Ticketplan.

Suleiman Sukkar is the Director of Business Development and Deployments at Socotra, a modern policy admin system provider.

Gilad Shai, founder of InsurTech LA, a community of entrepreneurs, investors, insurance professionals, developers, product managers and business strategists.

Rick Huckstep is the Founder of the Wiser Newsletter and has decades of experience in the insurance and finance industry as advisor and investor.

George Kesselman is Chief Commercial Officer of Zhong An Tech (ZA Tech). George explains what ZA does and how it is different from the other known digital players and insurers in Asia.

Andrew Rear, founder of Munich Re's Digital Partners - one of the pioneers for the involvement of the corporate insurance sector in InsurTechs. Now works as insurtech board director, investor and adviser to several companies globally.
New Business Models

How to Leverage Scale Through Cooperation - Harald Rosenberger, Atsushi Izu, Christopher Meyer-Mölleringhof, Benny Bennet Jürgens, Bernadette Frech

Proprietary modular tech platform with smart APIs, that empowers insurers to integrate or add new or tailored digital insurance solutions into their portfolio

Financial Inclusion for All - Erlijn Sie, Shailabh Kumar, George Kuria, Gustaf Agartson

Empower financial institutions to deliver goal-based investing with realistic and scenario-based asset liability management methods

Building an impactful future: Why & how insurers should take part

Better Together. An Incumbent’s Vision for the Digital Future

Protecting the digital lives of your insured customers

Why Discovery Insure from South Africa is a notable exception to the limited commercial successes of telematics programs in motor insurers - Zaheer Alli

Risk-modeling technology transforms the way securities are structured, offered and traded, providing an alternative to traditional reinsurance.
DIAmond Award Winners

Learn more on how Codafication support their clients to unlock legacy systems and move forward with the latest technologies

Adding images to prevent or detect fraud in Underwriting, Claims or SUI processes: the FRISS developed a tool to verify images to detect anomalies

How to innovate with a "digital when possible, always human" approach leveraging Insurance-in-a-Box

Vayyar provides valuable insights into health deterioration and falls of elderly persons, thus reducing costs related to emergency medical services and long-term hospitalization

Julian Stylianou explains all about the virtual roommate Kevin, who prevents burglaries when you are not at home

New-generation white label embedded insurance solutions, for all distribution partners: brokers, insurtech, e-retailers.

AI-powered solution for commercial insurance underwriting

With Leakbot micro leakages can be detected and solved, before they become claims

Integrating an AI layer into CRM systems to increase the efficiency of customer service operations
DIA InsurTainment
For all your Outside the Insurance Industry and Entertainment inspiration.

How mega trends drive innovation in insurance

AI and deep neural networks at the Rijksmuseum: revealing the secret life of centuries-old art - Prof. Robert Erdmann

The future of living and building: How the Maldives will go from climate refugees to climate innovators - Koen Olthuis

Homeless World Cup Foundation - Matt Williams

API for augmented news intelligence to transform unstructured news data into insights and predictive signals for new business opportunities and risk management

From Payer to Player! What customers really need

B2B finance and payments software creating more secure payment capabilities worldwide for enterprises of all sizes

InsurChat: Get to know the brightest minds in insurtech! Tom van den Brulle - Munich Re, Bertina Bus - The DIA Community, Steven Mendel - Bought by Many

What Insurers Can Learn from AFC Ajax
Home is Where the Heart is
For all your P&C Home presentations check this one out!

Demonstrating a call centre engagement product combined with the EVA customer interaction engine from Deloitte

Digital insurance platform, with total traceability, transparency and real-time access of data thanks to built-in blockchain technology

Insuring a building only with one photo

The new battlefront for insurers: Customer experience transformation

Accurate, interactive 3D models of any property

Demonstrating the LeakBot app, a standalone and as part of the multi product iHomes app

Vayyar provides valuable insights into health deterioration and falls of elderly persons, thus reducing costs related to emergency medical services and long-term hospitalization

Leanne Kemp, CEO and founder, addresses blockchain developments in the diamonds industry and links it to insurance

Protecting the digital lives of your insured customers
Top Picks in Car and Telematics
Telematic solutions for car insurers

Driving insights from a smart phone to reduce distracted driving and improve driving behavior

Presenting the FNOL solution for car claims with a calculation so accurate that it enables to offer a direct cash settlement to the client

Urgent.ly’s global RoadsideasaService platform powers roadside assistance programs, consistently across markets with realtime data/insights

Demonstrating “Plug & Play” insurance combining insurance products with a full open API digital solution

An application which allows the car owner to make a claim report within 5 minutes

Insurance transformation empathised by IoT, AI and hybrid architectures, Motor Claims boosted by Iot for Insurance. Vittorio Giusti, Gianfranco Giannella, Gionata Tedeschi

How Telematics Data Fuel New Innovations and Revenue Streams - Giacomo Lovati

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

Autoliv’s Safety Score uses Sentiance’s motion intelligence SDK to monitor the movement of a driver’s mobile device
Platform Perfection

A practitioner guide to Commercial Underwriting transformation with AI and Big Data - Kelly McLaughlin, Pranav Pasricha

Jouk Pleiter, Co-founder and CEO, focuses on (accelerated) digital transformation, digital trends and seamless customer experience

Insurance pricing tool powered by ML techniques and eXplainable Artificial Intelligence (XAI)

Innovative, intelligent Robotic Process Automation solutions to enable true digital transformation

Enabling insurers to easily integrate their core business with other ecosystems and achieve significant cost reductions

Demonstrating a call centre engagement product combined with the EVA customer interaction engine from Deloitte

Award-winning provider of sophisticated software solutions.

AI-powered building inspection platform providing property data to insurers for underwriting and pricing

ERGO's AI Factory: building an industrialized platform to support innovation, improve efficiencies and provide hassle-free customer experiences
Distribution in Digital Times

Shared SaaS distribution platform to connect all parties involved in offering company pension plans to make it easy and accessible for everyone

Insurance distribution platform that helps insurance intermediaries servicing their customers better and more efficiently through digital sales enablement and advanced data analytics

Digital-native B2B2C insurer (entirely focused on partnership business) offering white-labelled insurance solutions globally, backed by Swiss Re

Creates new-generation white label embedded insurance solutions, for all types of distribution partners: brokers, insurtech, e-retailers

Enabling underwriting with efficiency

Offers a cloud-based insurance management platform, which enables embedded insurance solutions for the point-of-need

End-to-end core platform for P&C products, no code and API driven, to add flexibility to insurance products and new business development

Powering growth. Strengthening resilience: Reinsurance insights to drive innovation

e-commerce platform enabling digital insurance sales and service without rebuilding existing core systems, e.g. enabling the fast launch of digital player nexible
Experience Excellence
Deliver great customer experience with these companies!

Combining the knowledge of skin cancer specialists with the power of machine learning and using the availability of smartphones

Making payments easier, more convenient and even a little bit funny sometimes

What All People Want: A 4+ Star Experience

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

Providing a disruptive platform based on real-time connectivity between the actors involved in a claim process

AI data platform to create underwriting insights from a business name and address, using the API to industry specific source data

Offers a conversational platform, powered by world class clinical content to increase member access, upgrade the member experience and decrease healthcare costs

Digital insurer of home and home-related insurance for private and commercial clients, offering flexible products that adapt to changing situations

Blockchain as a service platform, integrating state-of-the-art authentication, communication and personal data management technologies to decrease costs and improve customer engagement
All presentations of DIA Amsterdam 2022
A collection of all Show & Tell, Deep Dive, Keynote and Vision Brief presented at DIA Amsterdam 2022!

Highlight video - DIA Amsterdam 2022

Keynote Mark Klein - Corporations & start-ups: collaborating to conquer emerging technologies

How mega trends drive innovation in insurance

Future of insurance = AI + Intelligent Automation

The new battlefront for insurers: Customer experience transformation

“Boost or buzz – a perspective on the value of the insurtech sector” - Simon Kaesler & Christian Irlbeck

AI and deep neural networks at the Rijksmuseum: revealing the secret life of centuries-old art - Prof. Robert Erdmann

Insurance for the New Possible

End-to-end claims automation: three common mistakes to avoid
Best in Life and Health

E-commerce platform enabling digital insurance sales and service without rebuilding existing core systems, now part of Sapiens

Automated Underwriting: Trustworthy decisions at point-of-sale backed by portfolio insights

Enables healthcare companies to digitize the patient journey and translate data into evidence, helping patients to better understand their symptoms, get reliable assessments, and take the right next steps

Platform offering digital life and health insurance in Latin America, bringing access to insurance for the first time to people within the protection gap

Offering Manoa, a digital therapeutic solution that supports people in managing high blood pressure and other risk factors to decrease the chances of cardiovascular diseases

Core solution that enables insurance distributors to build and distribute products without any code, and with record time to market

Smartphone dental app that makes any toothbrush smart and provide patients with real-time feedback to improve their oral hygiene habits

Offers a global outpatient medical network to reduce claim costs and improve the customer journey for insurers in travel and expat health insurance

A platform to manage providers and users of health and biometrics data derived from wearable technologies to provide detailed insights in health and wellbeing
Cyber Solutions

Cyber Insurtech Platform built to assist insurers and brokers to proactively monitor and mitigate Cyber Risk and respond to Cyber Claims and Ransomware

Empowers brokers to understand cybersecurity profiles and estimate financial loss from cyber attacks.

Protecting the digital lives of your insured customers

Embedded insurance: Why is it not breaking through and what does it take to let it grow?

Stratumn's Proof of Process uses blockchain technology to digitalise processes where the workflow and data are validated by a consensus network

What All People Want: A 4+ Star Experience

An innovative IT solution to improve and scale fraud detection.

Online security products like identitity protection and internet security to complement any a personal insurance product

AI based Force™ solution uncovering fraud for all life and non-life business