Playlist
Experience ExcellenceDeliver great customer experience with these companies!

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

Online security products like identitity protection and internet security to complement any a personal insurance product

Miquel Bru about DNA testing to lower risk percentages, to better know your health condition and to have more clinical check ups when needed

AI-powered Health Data Platform helps insurers to better risk management, reduce operational cost reduction and increase revenues by remotely extracting health data with consent

Demonstrating the power of their messaging infrastructure, combined with chatbots and AI, to facilitate on-demand insurance

On-demand digital network, leveraging blockchain to access quality-assured medical providers while controlling costs for health and life insurers

Autoliv’s Safety Score uses Sentiance’s motion intelligence SDK to monitor the movement of a driver’s mobile device

Cloud identity platform empowering insurers to securely connect customers and ecosystems through digital identity operations

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

Why I wouldn’t like to be a primary insurer in 2025...

How Swiss Re and Daimler are Driving Innovation in Automotive Insurance

An application which allows the car owner to make a claim report within 5 minutes

eConsent: a new solution for insurance companies that will help them comply with GDPR

Building an impactful future: Why & how insurers should take part

Presenting car insurance in a human and quick-to-understand way, avoiding technical jargon with an easy, exciting and instant experience

White label consultation communications platform for agents and brokers to remotely support customers and sell complex insurance products.

Tech-driven Insurance Broker for Motor, Home, Life, GAP, and Student Insurance, offering yearly checks on the best insurance at the best price to its customers

Pallav Singh shares how insurers can get their consumers more digitally involved and how the can prevent accidents more intelligently

Isabel Moratiel shares how she gives the customers a reason to go back to their app

A SaaS solution to get more out of the bill-to-cash process; billing, collections and customer care made more conversational and contextual

AI-powered driving assistant mobile app that makes driving safe by mitigating 75% causes of crashes

Omnichannel Instant Payments, turning every digital channel into a payment channel

Enable enterprises to automate complex business processes using blockchain and smart contract technology.

Full end-to-end insurance platform enabling new business models; allowing carriers to be self-sufficient using business specific tooling.

User experience solutions using innovative interactive media and natural user interfaces.

Gaining competitive advantage utilizing the power of AI and ML in insurance

End-to-end core platform for P&C products, no code and API driven, to add flexibility to insurance products and new business development

Blockchain as a service platform, integrating state-of-the-art authentication, communication and personal data management technologies to decrease costs and improve customer engagement

Xavier Lehmann about a ready-to-use solution to interact with your customers

Solutions for trusted exchange of validated data.

Launch products in just 12 weeks with IBA

Helping businesses to bring real contracts onto Blockchain technology

Next generation data to reinvent decision making for insurers

Accurate, interactive 3D models of any property

B2B finance and payments software creating more secure payment capabilities worldwide for enterprises of all sizes

Global outpatient medical network to reduce claim costs and improve the customer journey for insurers in travel and expat health.

The only turn-key, fully automated aerial scouting and low altitude remote sensing cloud platform built exclusively for the insurance sector

There must be a better way… How to enhance the property claims journey with CoreLogic

Telematics beyond motor insurance pricing

Robotic Process Automation to transform insurance business processes in a rapid and scalable way

Offers a conversational platform that allows communication and collaboration with insurance clients to improve customer experience

Providing customers with one app for buying new policies, getting an overview of all insurances and an understanding their protection gaps

Payment-as-a-Service platform offers insurers the flexibility to choose the payment methods they need, and enrich customer interaction, improve customer insight and generate new leads

Get to know IBA!

Providing a disruptive platform based on real-time connectivity between the actors involved in a claim process

Insurtech broker aggregator platform which empowers intermediaries with streamlined end-to-end online brokerage processes.

Integrating an AI layer into CRM systems to increase the efficiency of customer service operations

Health Intelligence, a digital health engagement platform based on preventive genetic testing, which increases sales and customer retention

Insuring a building only with one photo

Digital insurer of home and home-related insurance for private and commercial clients, offering flexible products that adapt to changing situations

Smart energy solution to deliver predictive analytics and provide damage prevention services

Platform to monitor flight insurance and makes payments directly to travelers pro-actively

Traffic Accident Prediction - Assessing, Informing and Avoiding Risk

Combining the knowledge of skin cancer specialists with the power of machine learning and using the availability of smartphones

Tools and technology to reduce financial stress, by addressing risks as well as offering opportunities to achieve financial goals.

Reshaping customer experience by anticipating customer needs and bringing the human element and context to the digital space

Co-browsing solution for an effortless and human customer experience

Personal finance management solutions driving customer engagement and creating new revenue and cross & up-selling opportunities

Offers a conversational platform, powered by world class clinical content to increase member access, upgrade the member experience and decrease healthcare costs

What All People Want: A 4+ Star Experience

End-to-end P&C insurance fraud analytics solutions powered by AI to enable safe digital transformation

Offers digital engagement solutions for Life and Health Insurers to enhance customer experience and acquisition, and to improve underwriting through Health Risk Quantification

Using AI, computer vision and telematics technologies to further reduce costs from Motor Insurance Claims

Provides insurers unique digital CX benchmark insights of their online journey, website findability & acquired Customer Preference, to increase revenue and market growth

On-demand digital network, leveraging blockchain to access quality-assured medical providers while controlling costs for health and life insurers

Presenting M-TIBA, built on M-Pesa, the world’s leading mobile money service; connecting patients, providers and insurers

DriveQuant enables motor insurers to create usage-based connected insurance solutions, through smartphone telematics for a safer and more sustainable mobility

Helps to discover the conversations, influencers and attitudes that really matter, even across hundreds of thousands of topics or sources, internally and externally

Predictive cyber risk modeling to help (re)insurers minimizing their exposure to emerging cyber threats

Unifying customer interactions into a single system of engagement to improve customer experience

A fully automated chatbot to be used in the distribution of insurance products, with a personalized interface based on customer feedback

Helping insurers to securely, digitally onboard customers while saving costs and making it easier to cross-sell and upsell

Elizabeth Chee shares all about using blockchain to democratize the data ownership and to really put the individuals back in the center of care

Offers a fully-integrated Telemedicine Platform to improve every aspect of patient care by delivering a user-friendly platform for doctors and patients

Helping insurers to leverage new payment technologies for better products and cost savings

A platform to manage providers and users of health and biometrics data derived from wearable technologies to provide detailed insights in health and wellbeing

Making payments easier, more convenient and even a little bit funny sometimes

Demonstrating a suite of data and predictive products specifically for the SME commercial lines market

Helping insurers to leverage new payment technologies for better products and cost savings

How to build a full digital insurance brand, in 10 months, from scratch

AI driven conversational capability that enables carriers to automate user requests across channels

The new look of sum.cumo Sapiens who provides PAS and digital products to the insurance industry accompanied by services reaching from consulting to performance marketing

End-to-end claims automation: three common mistakes to avoid

Digital billing solutions that cut costs significantly.

AI and ML solution offered as API solution that enables adding triage to telemedicine solutions. This computer vision solution empowers real-time health vitals measurement to seamlessly onboard customers and drive revenues

Digital-native B2B2C insurer (entirely focused on partnership business) offering white-labelled insurance solutions globally, backed by Swiss Re

Creating equitable and sustainable healthcare by leveraging a blockchain-based marketplace which motivates people to digitize their personal health data

Digital experience platform empowers insurers to deliver personalized impactful communication and drive business by utilizing AI technology with proven proprietary behavioral science models

Telehealth solution which expands the telemedicine services of health insurers with a comprehensive remote physical exam.

IBSuite covers your entire customer journey!

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

Enables insurers, agents and brokers to send a sign legally binding contracts online, without having to install any applications.

Payments in insurance: How to earn your Stripe(s)

A technology platform enabling insurance companies to launch digital insurance products for the connected customer generation.

Full service customer experience management.

A single platform for customer experience improvement increasing customer loyalty and creating cost savings

Reducing water damage payouts by 50-80%. Guaranteed

What can insurance companies learn from Jaguar TCS Formula E racing?

A mobile and scalable platform where customers get instant and on-demand insurance based on their lifestyle patterns and real-time needs

Solution to sequence your genome and store it for life to access unlimited personalized healthcare services guided by trusted professionals

How to build peer-to-peer micro insurance driven by next-gen customer experience

Robotic app creation through a no-code AI driven platform, resulting in intelligent data driven apps.

Digital insurer of home and home-related insurance for private and commercial clients, offering flexible products that adapt to changing situations

AI data platform to create underwriting insights from a business name and address, using the API to industry specific source data

Transforms Bancassurance, by leveraging data enrichment from multiple places in one seamless journey thus enabling embedded personalised SME insurance

IBSuite: configuring product parameters was never easier. Do it yourself, no coding required!

No code AI solution in the form of 'digital employees' and automation of email handling, document handling and chat. Resulting in lower cost of operations and increased productivity

Preseries predicting the future of startups using machine learning capabilities of the BigML platform and reducing risk of early-stage

Creating a 3D model with all detailed exterior measurements needed to estimate a claim, with only 8 photos of the exterior of the property

Empowering insurance agents to create and capture meaningful interactions in real time, thus improving customer engagement

Revolutionizing claims management with video streaming & deep learning technology