Value Chain Focus

Experience

16:26

What All People Want: A 4+ Star Experience

06:59

A technology platform enabling insurance companies to launch digital insurance products for the connected customer generation.

20:28

How Swiss Re and Daimler are Driving Innovation in Automotive Insurance

09:12

Full end-to-end insurance platform enabling new business models; allowing carriers to be self-sufficient using business specific tooling.

07:25

Robotic app creation through a no-code AI driven platform, resulting in intelligent data driven apps.

09:48

White label consultation communications platform for agents and brokers to remotely support customers and sell complex insurance products.

10:36

Insurtech broker aggregator platform which empowers intermediaries with streamlined end-to-end online brokerage processes.

10:05

Autoliv’s Safety Score uses Sentiance’s motion intelligence SDK to monitor the movement of a driver’s mobile device

09:16

Health Intelligence, a digital health engagement platform based on preventive genetic testing, which increases sales and customer retention

11:00

Global outpatient medical network to reduce claim costs and improve the customer journey for insurers in travel and expat health.

11:41

Telehealth solution which expands the telemedicine services of health insurers with a comprehensive remote physical exam.

09:23

AI-based Predictive Analytics platform enabling insurers to mitigate their risks of damages, caused by water leakage

10:57

Providing bespoke end-to-end insurance solutions with a seamless customer journey in partnership with trusted brands

09:53

Managing the complete onboarding and compliance workflow for insurers and their brokers or agents

09:27

Conversational Insurance Platform for insurers, enabling voice and text omnichannel digital interaction with their stakeholders

09:27

Transforming customer relationships with digital advisors and conversational AI

08:49

Enabling businesses to create a seamless buying experience for any insurance line, in any digital environment, at startup speed

09:31

Integrating AI and Machine Learning with CRM to increase customer retention for insurers

04:24

Peter Goodman describes the Aventus solution as the experience layer in the IT landscape, by using powerful API's

07:39

Learn more about conversational AI with Birgitte Lie

04:22

Geoff Andrews explains how the Carpe Data data solution improves claims processing

02:49

Jorgen de Lange explains the technology behind their demo on stage

04:37

EasySend delivers a SaaS solution to digitise customer facing processes.

04:25

Mark Dunlap explains how Medallia improves the in-the-moment experience for insurance customers

05:12

msg life supports their clients by migrating them from their legacy systems to the core platform of msg life

03:06

Pedro Diaz Yuste about how Savia works as an autonomous organization inside MAPRE and how they are focused on customer experience

05:53

Learn more about the features of Twingz' application, that can detect anomalies in water and electricity consumptions to prevent damage

29:54

Customer-Centric Automated Sales Processes powered by AI: How to support future insurance distribution channels with a modern IT architecture - Erik Somssich, Mandy Singh

06:43

Introducing AutoIdent: automatic detection of the ID document using OCR technology, followed by a biometrical and security checks.

09:48

The first smart contract for insurances based on blockchain technology

09:58

How to use AI and data to make brand communications more personal, authentic and human again

09:47

Demonstrating a solution for the detection of vehicle damage, utilizing AI, Deep Learning and photogrammetry

09:05

Demonstrating how you can convert paper based, manual forms into smart eForms with eSignature.

13:19

Proprietary algorithms to create a delightful customer experience while revealing consumers’ true personalities and thought patterns

09:15

HelpShift's low code engagement platform delivering Intelligent Consumer Automation

08:11

Advanced analytics solution for dispute settlements in labor law proceedings

08:48

Simplifying integrations into the global payment ecosystem for insurers

08:05

Robo-Ident solution based on innovative biometric algorithms and Artificial Intelligence

05:41

A fully automated contract manager that analyses customer’s bank account transaction history in order to identify existing contracts

08:56

A digital platform for distribution partners, minimizing time to market of flexible product/program specifications

07:48

Making insurance affordable and accessible through digital and simplified products

02:25

Linda Sallai interviews Sophia, Hanson Robotics' most advanced human-like robot

08:33

AI damage estimation platform for insurers, prividing insurers with instant total loss and repair estimates

08:57

Omnichannel Instant Payments, turning every digital channel into a payment channel

05:19

Making payments easier, more convenient and even a little bit funny sometimes

08:20

Preseries predicting the future of startups using machine learning capabilities of the BigML platform and reducing risk of early-stage

10:02

Creating equitable and sustainable healthcare by leveraging a blockchain-based marketplace which motivates people to digitize their personal health data

05:16

Elizabeth Chee shares all about using blockchain to democratize the data ownership and to really put the individuals back in the center of care

09:51

Miquel Bru about DNA testing to lower risk percentages, to better know your health condition and to have more clinical check ups when needed

08:10

Personal finance management solutions driving customer engagement and creating new revenue and cross & up-selling opportunities

09:07

Njidi Ndili shares how PharmAccess facilitates access to quality healthcare services for very low income communities

09:46

Presenting M-TIBA, built on M-Pesa, the world’s leading mobile money service; connecting patients, providers and insurers

08:25

Helping insurers to securely, digitally onboard customers while saving costs and making it easier to cross-sell and upsell

08:57

Blockchain as a service platform, integrating state-of-the-art authentication, communication and personal data management technologies to decrease costs and improve customer engagement

08:10

Isabel Moratiel shares how she gives the customers a reason to go back to their app

06:45

Anders Ljungqvist shares how Signicat helps insurers to securely, digitally onboard customers while saving costs and making it easier to cross-sell and upsell

09:37

Robotic Process Automation to transform insurance business processes in a rapid and scalable way

09:48

Pallav Singh shares how insurers can get their consumers more digitally involved and how the can prevent accidents more intelligently

08:59

Smart energy solution to deliver predictive analytics and provide damage prevention services

07:49

Revolutionizing claims management with video streaming & deep learning technology

08:15

On-demand digital network, leveraging blockchain to access quality-assured medical providers while controlling costs for health and life insurers

07:50

AI-powered driving assistant mobile app that makes driving safe by mitigating 75% causes of crashes

08:14

Platform to monitor flight insurance and makes payments directly to travelers pro-actively

09:06

Solution to sequence your genome and store it for life to access unlimited personalized healthcare services guided by trusted professionals

08:09

Integrating an AI layer into CRM systems to increase the efficiency of customer service operations

07:05

Xavier Lehmann about a ready-to-use solution to interact with your customers

08:37

Next generation data to reinvent decision making for insurers

07:32

AI driven conversational capability that enables carriers to automate user requests across channels

08:59

Empowering insurance agents to create and capture meaningful interactions in real time, thus improving customer engagement

10:19

Accurate, interactive 3D models of any property

08:52

Helping insurers to leverage new payment technologies for better products and cost savings

09:17

Predictive cyber risk modeling to help (re)insurers minimizing their exposure to emerging cyber threats

08:03

Helping businesses to bring real contracts onto Blockchain technology

05:05

Insuring a building only with one photo

08:29

Co-browsing solution for an effortless and human customer experience

07:41

eConsent: a new solution for insurance companies that will help them comply with GDPR

08:10

Providing a disruptive platform based on real-time connectivity between the actors involved in a claim process

10:36

Demonstrating a suite of data and predictive products specifically for the SME commercial lines market

08:52

Using AI, computer vision and telematics technologies to further reduce costs from Motor Insurance Claims

11:37

Demonstrating the power of their messaging infrastructure, combined with chatbots and AI, to facilitate on-demand insurance

09:32

Unifying customer interactions into a single system of engagement to improve customer experience

09:45

Combining the knowledge of skin cancer specialists with the power of machine learning and using the availability of smartphones

08:15

A SaaS solution to get more out of the bill-to-cash process; billing, collections and customer care made more conversational and contextual

10:59

A single platform for customer experience improvement increasing customer loyalty and creating cost savings

08:49

Presenting car insurance in a human and quick-to-understand way, avoiding technical jargon with an easy, exciting and instant experience

11:12

Creating a 3D model with all detailed exterior measurements needed to estimate a claim, with only 8 photos of the exterior of the property

08:51

A mobile and scalable platform where customers get instant and on-demand insurance based on their lifestyle patterns and real-time needs

11:01

Providing customers with one app for buying new policies, getting an overview of all insurances and an understanding their protection gaps

10:22

A solution to build, manage and optimise chatbots scaling 1:1 communication with customers across messaging channels, markets and languages

09:55

Reshaping customer experience by anticipating customer needs and bringing the human element and context to the digital space

10:32

The only turn-key, fully automated aerial scouting and low altitude remote sensing cloud platform built exclusively for the insurance sector

09:33

A fully automated chatbot to be used in the distribution of insurance products, with a personalized interface based on customer feedback

10:39

Digital billing solutions that cut costs significantly.

09:11

Tools and technology to reduce financial stress, by addressing risks as well as offering opportunities to achieve financial goals.

10:12

Full service customer experience management.

11:02

An application which allows the car owner to make a claim report within 5 minutes

09:53

Enable enterprises to automate complex business processes using blockchain and smart contract technology.

10:59

User experience solutions using innovative interactive media and natural user interfaces.

08:10

Helps to discover the conversations, influencers and attitudes that really matter, even across hundreds of thousands of topics or sources, internally and externally

10:00

Solutions for trusted exchange of validated data.

06:34

Enables insurers, agents and brokers to send a sign legally binding contracts online, without having to install any applications.

05:08

Adam Robinson (Automation Developer, Admiral Insurance) shares his thoughts and passion for RPA, in 5 minutes straight. Watch the video for a list of comprehensive reasons on why everyone should adopt RPA, be it from an enterprise or developer perspective.

00:29

Without purpose, automation is just another strategic initiative...

02:30

Automating a Commercial Insurance Quote.

02:43

Automating a Claim Process End-to-end with Automation and Chatbot.

05:40

How automation allowed for a speedy response to the challenges of Covid-19 at RKH Specialty.

00:31

Leverage Automation to Improve Customer Experience, Efficiency and Contain Costs. Click below to read the customer story with JLT India.

00:33

How Attended Robots and People Work Together to Transform Insurance. Click below to read the Attended Automation e-book.

00:32

Increase Productivity, Improve Accuracy, and Free Employees to Focus on Customer Experience with RPA. Click below to read the customer story with American Fidelity.

00:32

Reduce Error Rates, Improve Client Service, Compliance, and Risk Management with Automation. Click below to read the customer story with Lombard International.

00:34

Transforming Insurance Operations Through AI and Automation. Click below to watch the webinar with UiPath and SCM Insurance Services.