One step closer to your customers: Data intelligence to provide the advice your customers need, on every channel

One step closer to your customers: Data intelligence to provide the advice your customers need, on every channel

Written by Roger Peverelli and Reggy de Feniks - Founders The DIA Community on 7 Oct, 2021

Policyholders might be more frustrated these days as personal insurance is complex, untransparent and reactive contrary to their expectation. Zelros data-first technology helps carriers and brokers to solve this problem. Zelros is a B2B independent software vendor specialized in the insurance market. They offer a more personalized and proactive customer experience. This data-first technology leads to growth and reduced customer churn.

How does it work?
Zelros’ software connects to all carrier data (e.g. core system, CRM etc.), and comes with additional proprietary data (insurance data catalog), to propose real-time personalized recommendations, both on the physical and digital channels. This leads to higher upsell and cross-sell opportunities, and increased conversion rates. Carriers can deploy operational advanced analytics capabilities 10 times faster than traditional solutions (2 months vs. 18 months), and get competitive advantage.

Down below, the software is displayed. First you see a Mock-Up of a selfcare portal personalized by Zelros. Also, you can see advanced configuration by a system administrator.


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