With a seemingly never-ending inflow of tech innovations, there is more and more availability of technology to empower car insurers to better manage risks and engage with users in more meaningful ways. Think about on-device and real-time crash detections and forensics studios to get emergency services when drivers are in a severe crash which is seamlessly followed up by a claims process to improve the overall end-user experience.

Although these mobile-based technologies help insurers to scale, it’s not always easy for insurers to realise the best use of those technical solutions. Insurers often struggle with questions like whether the technology and data collection are correctly implemented for each user, what insights can be collected on an individual and overall level, what the contexts are for these insights, and how to turn these insights into value for their business. All these questions lead to a feeling of not being in control.

As a data insights company, Sentiance has developed the ‘Sentiance Insights control Tower’ to give back control to insurers. This solution shows whether data is collected for each consumer and how different sub-populations compare to each other.

How does it work?

Sentiance’s on-device solution is based on deep learning and ensures it can detect crashes accurately and in real-time generate reports for the claims teams automatically. The crash dashboard enables efficient investigation of claims as well as easily identifies fraudulent claims via its manual claims request option. The Control Tower brings together the necessary context to better understand the trip as well as the driver or claimant to prevent similar crashes in the future.

When insurers integrate the Sentiance SDK into their mobile app, with users’ consent, they can have insights into users’ driving behaviour. These insights will be presented in the insights control tower. The insights Control Tower is a reporting dashboard that shows insurers all the driving insights, crash detection, trip details, etcetera.

Why did we invite Sentiance to present at DIA Munich?

Technology platform providers like Sentiance are developing solutions to bring the most value for insurers and make things easier for insurers. Think about building an end-to-end solution that brings together a multitude of insights to show the “big picture” to insurers. Or creating a mutually beneficial relationship with the end users and make insurance apps more than just about transactions.

Tech companies work together with insurers to launch new features or new products quickly and get most business value out of the insights generated.

Sentiance’s solution allows insurers to manage risks by monitoring users’ driving behaviour, and also prevent risks by digital driver coaching. In addition, the Insights Control Tower allows insurers to do more with the data.

About Sentiance

Sentiance is a complete provider of motion insights. It turns motion sensor data into contextual insights to create impactful, sustainable, personalized, and safer solutions. It uses behavioural change techniques to enhance customer experience by creating impactful, sustainable, personalized, and safer solutions. Sentiance empowers the world’s leading companies to create personalized engagement solutions, delivering technology for a new human-centric economy where the user is in control of data.

“We are on the verge of disrupting insurance. So much technical advancements. It’s easy to get lost in those technologies. That’s why it’s more and more important to work together with our clients, see what creates value and come up with innovative solutions.”

Arun Ramakrishnan, Head of Product at Sentiance