Wide Group is an Italian insurtech broker aggregator. The startup re-designed intermediation processes to make them streamlined, fully integrated and optimized.
The core of the innovation is the focus on the interactions among agents/brokers, insurance companies and clients. Thanks to Wide Group’s expertise as an independent insurance broker and to heavy investments on Robotic Process Automation (RPA), a new operational model that aims at efficiency and customer satisfaction has been created.
Insurance brokerage firms are often small and don’t have the resources to heavily invest on innovation: the risk is not only to become less attractive to customers that are becoming more and more digitalized, but also to have operational costs that are no longer sustainable.
Wide Group has put together experience and tradition with innovation through the integration of offline with online. The result is an online platform that allows the intermediary to handle end-to-end the brokering processes, keeping a tailor-made attention to customers and exploiting the digitalization of activities with the least added value.
The solution has been created by a broker for other brokers, with a knowledge that only an expert can have. It is in use and tested daily by 12,000 customers plus over 200 active operators (mainly brokers and agents), transacting 65,000 titles on 41,000 insurance contracts placed with more than 150 insurance carriers.
The difference that brokers immediately notice is how fast daily operations can become, how risk placement can be optimized and how clients can have digital and face-to-f">
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