Thought Leadership
Three guiding principles to turn Digital Transformation into Customer Engagement Innovation
Many asked us about the creatures on the cover of our latest book ‘Reinventing Customer Engagement. The next level of digital transformation for banks and insurers’. It’s actually an imaginary... Read More ➞
Simplify processes to accelerate insurtechs
Interview with Mark Klein, Chief Digital Officer ERGO Group Being a former telco executive, how does the insurance business compare to one of the most dynamic sectors around?Mark: “There are... Read More ➞
Winning the Insurers’ race with robotics
The insurers’ raceIn the aftermath of the recession that started in 2007, it is critical for insurance companies to exhibit financial strength in an increasingly tough economic climate. Financial strength... Read More ➞
Closing the knowing-doing gap
Interview with Lee Ng, Chief Operating Officer of LumenLab, the MetLife innovation centre in Singapore. What do you find interesting in the insurance business?Lee: “The insurance industry is undergoing a transition... Read More ➞
Data Value in Insurance: Three Factors to Consider for Competitive Advantage
Data has become a hot topic for insurers over the past few years. While I think it is normal that insurers focus more on data and analytics, I don’t think... Read More ➞
Three success factors of teaming up with insurtechs
Interview with Amelie Oudea- Castero, Chief Marketing & Digital Officer AXA Group Setting the Digital Insurance Agenda is one thing. Delivering it is something different, and much more challenging. That’s... Read More ➞
DIA Amsterdam announces winners DIAmond Awards 2017
The 850 Decision makers of more than 250 companies representing 40 countries from all 6 continents awarded 6 innovative companies the prestigious DIAmond Award for the insurtechs with most strategic... Read More ➞
Digital Insurance Agenda 2017: Insurance at the brink of massive customer centric change
Amsterdam, 13 May 2017 – 850 Decision makers of more than 250 companies representing 40 countries from all 6 continents turned the second edition of Digital Insurance Agenda (DIA) into... Read More ➞
Blockchain and InsurTech: Time to overtake the banks
In general we see in technology that whatever happens in banking emerges in insurance a few years later. This is by no means a ‘lashing out’ at insurers, it is... Read More ➞
Success factors for insurtech / incumbent partnerships
Insurers are making unprecedented investments in startup technology firms. Incumbent firms and industry newcomers increasingly operate within new partnership arrangements that go beyond the traditional supplier-buyer relationship. The success of... Read More ➞
Digital Innovation: Stepping up to the plate in execution
Access to advanced technology concepts in A.I., the ‘Internet of Things’, open APIs, and “App”-less modes of interaction are changing the way we think about customer engagement and delivering value. Read More ➞
The power to insure what you want, when you want it
Interview with Trov founder and CEO Scott Walchek DIAmond Award winner... Read More ➞
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DIA Amsterdam 2022
The Largest Must-See Insurtech Festival
