Thought Leadership

Balancing Bots and Human Support
The past decade has taught us that insurers need to manage the feelings side of their relationship with customers much better. But with new technologies primarily being used to... Read More ➞

DIA TOP 100 INSURTECHS 2017!
Check out the DIA TOP 100 INSURTECHS! Rather than just a graph with yet another ‘insurtech landscape’ we decided to compose onepagers on each of the 100 insurtechs that... Read More ➞

How to Solve the Privacy Paradox
The impact of smartphones on financial services is phenomenal. And from the wave of other connected devices we expect even more impact.Smartphones and connected devices give insurers an unprecedented entry... Read More ➞

What insurers can learn from Deutsche Bank about innovation and insurtech
Many say that banking is years ahead of insurance when it comes to innovation, technology and working together with fintechs. We must say we tend to agree. That’s why we’re... Read More ➞

Eight Key Characteristics of Pull Platforms
In our previous post ‘Five (plus one) strategies to fight price comparison’ we argued that, with regard to customer engagement, Google, Apple, Facebook and Amazon, the companies that are so... Read More ➞

Five (Plus One) Strategies to Fight Price Comparison
Virtually everyone agrees that many insurance markets have shifted from push to pull. Technology helps consumers to make better informed and more rational decisions, and they are making use of... Read More ➞

Use Insurtech Partnerships as a Pillar of your (Digital) Strategy
‘Tech is always a bottleneck when it comes to implementing our strategies.’ ‘Startups are disrupters trying to eat our lunch.’ ‘Digital is just another distribution channel.’ Sounds familiar? Reality is... Read More ➞

The Five Insurtech Battles
Those who want to understand the trends in insurtech must dare to look at what is taking place across the globe. Because innovation mostly takes place on the international stage. Read More ➞

10 Essential Talents to Leverage Insurtech
Many insurance carriers love insurtech because it can help them to become more operational excellent. A growing number realise that this is not sufficient and that they should deploy insurtech... Read More ➞

Faster innovation by smarter cooperation
Last week we attended a masterclass by Tom Holkenborg aka Junkie XL, aka JXL. Once a world famous DJ who sold millions of records with number 1 hits in more... Read More ➞

Lemonade – The first anniversary interview with CEO Daniel Schreiber
Lemonade is currently the market most talked-about disruptor. That’s why we’re pleased that, for the first time in Europe, Lemonade will present at DIA Munich what the pioneering concept is... Read More ➞

Five DIA blockchain favorites
Blockchain technology is being hyped as ‘internet’s superlative’. Some even think that blockchain promises to be a new infrastructure for financial services by 2020. The essence is that it facilitates... Read More ➞