Digital Insurance Agenda
Value Chain Focus

Experience

Most customers don’t care about insurance – and that’s OK.

Most customers don’t care about insurance – and that’s OK.

An interview with MAPFRE's Head of Global Transformation Joan Cuscó. Gain insight into MAPFRE's view on insurance and what role insurers should take in day-to-day life. Read More ➞

Binah.ai: real-time health insights from your clients’ smartphones, laptops or tablets

Binah.ai: real-time health insights from your clients’ smartphones, laptops or tablets

As the global population continues to grow, so does the number of people suffering from lifestyle diseases. Binah.ai seeks to remedy this issue by modernizing how insurers work. Read More ➞

WUA: Win the battle for market share with the leading customer experience

WUA: Win the battle for market share with the leading customer experience

By performing a Digital Customer Experience Benchmark study across 20+ countries, WUA determines which insurer has the best online sales journey. Read More ➞

WeGroup: unleashing the full potential of insurance distribution channels

WeGroup: unleashing the full potential of insurance distribution channels

Offering a digital distribution platform, WeGroup enables intermediaries and their insurance carriers to advise, sell and underwrite products in a digital and compliant way. Read More ➞

How ZhongAn engages customers by thinking Ecosystems and Smart Data

How ZhongAn engages customers by thinking Ecosystems and Smart Data

Adrien Lebegue, Head of Strategy at ZhongAn Tech, reveals some insights on ZhongAn's succes: Deep customer insights, thinking ecosystems, smart use of data and delivery at an exceptional level. Read More ➞

FINEOS: The legacy system of yesterday is not suited to support digital transformation

FINEOS: The legacy system of yesterday is not suited to support digital transformation

FINEOS is an innovative provider of core systems for life, accident and health insurers globally. We sat down with Chuck Johnston, CMO of FINEOS. Read More ➞

Air Doctor: Making medical care accessible globally

Air Doctor: Making medical care accessible globally

Air Doctor created a solution for the whole travel ecosystem to benefit, from the traveller to the insurer: it improves the experience for travellers, and at the same time provides... Read More ➞

The opportunities and advantages of digitalisation in property claims

The opportunities and advantages of digitalisation in property claims

Thomas Verduzco-Weisel goes behind the scenes of the property claims process, and relates the impact that real-time collaboration and communication can have on the claims journey – not only for... Read More ➞

Finance Function Leading the Way in Insurance Automation

Finance Function Leading the Way in Insurance Automation

The finance function has evolved towards being the front runner of automation in insurance organizations. Several factors contribute to this evolution, among others strict regulation. This has implications for... Read More ➞

Cloud-based solution that enables your business to keep pace with innovation

Cloud-based solution that enables your business to keep pace with innovation

Today, insurers are looking for ways to innovate and to keep up with the digital transformation that is taking place in other industries. AWS’ strategic partner for core system... Read More ➞

Zelros: One step closer to your customers: Data intelligence to provide the advice your customers need, on every channel

Zelros: One step closer to your customers: Data intelligence to provide the advice your customers need, on every channel

How can you get one step closer to your customers? Zelros is a B2B independent software vendor specialized in the insurance market. They offer a personalized and proactive customer experience!... Read More ➞

How to build a full digital insurance brand, in 10 months, from scratch

How to build a full digital insurance brand, in 10 months, from scratch

Ana (Croatia Osiguranje) and Marijan (Amodo) met in 2019, at DIA Munich. Together, they built the full digital insurance brand LAQO, in just 10 months. Read More ➞

Videos from DIA TV

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